Victoria Ward consists of 24 beds for older persons suffering from an acute mental health crisis - as a result of conditions such as depression and bi-polar disorder. Handrails are at the recommended height (90cm-100cm). Handrails are at the recommended height (90cm-100cm). Tel: 0300 222 5932. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The BBC is not responsible for the content of external sites. Clear signs indicating the facilities on each floor of the building are provided on landings. There is not a list of floor services available within the lift. NB: Map points may not be 100% accurate and are for general reference only. However, we found that people had not always been involved in the decisions regarding their care or were not fully supported to live as independently as possible. The floors which are accessible by stairs are G, 1, 2. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. Surrey and Borders Partnership NHS Foundation Trust, In There is step free access to the reception point. The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. GU2 7LX The lift is located within the ground floor entrance lobby. The route from the car park to the entrance is accessible to a wheelchair user with assistance. Virgin Care Services Ltd. Farnham Hospital & Centre For Health. Baby changing facilities are available within this accessible toilet. The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance. There is a/are female sanitary and general domestic waste disposal units. +44 1483 782000. There is a wheelchair to borrow to aid transferring around the building. The toilet is not for the sole use of disabled people. Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. There is not a play area or toys/books for a child to play with. We use cookies on this site to enhance your user experience, Parking (Lower Car Park - Blue Badge and Staff), Consultation / Treatment Room (Family Visiting), Consultation / Treatment Room (Assessment Office), Level Change (Link between Main Hospital and Farnham Road entrance), Other Floors (Internal Link between Main Hospital and Farnham Road entrance), Lift (Platform-Internal Link between Main Hospital and Farnham Road entrance), To view the web page described above click here (opens in new tab), Farnham Road Hospital Farnham Road Entrance link (new tab) - click here. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . The height of the wash basin is 73cm (2ft 5in). Detailed information, also NB: Map points may not be 100% accurate and are for general reference only. Find the travel option that best suits you. There is step free access throughout the majority of the building. The crash happened on Folly Hill, close to the junction with Hoghatch Lane. The type of flooring in walkways and corridors is vinyl and tiles. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. As you face the toilet the wall-mounted grab rails are on both sides. Operations Manager:Alison Foulser RG45 7EG. View on a map. There is not a red flashing fire alarm beacon within the waiting room / area. Guildford Railway Station, Guildford is 381 meters away, 6 min walk. Standard toilet facilities are not available. There is a push button alarm in this cubicle. Operated by First Berkshire & The Thames Valley and South Western Railway, the London Heathrow Airport (LHR) to Guildford, Farnham Road . Hale Road. Hospital. There is a list of floor services available within the lift. I am no better then I was then before I went in and it was a complete waste of time because Im still doing what I went in there for. There is sufficient space for a wheelchair user to use the waiting area. Farnham Road Hospital , Farnham Road, Guildford , Surrey , GU2 7LX. There is a/are door(s) into the consultation / treatment room. Click here to view a map of the South West satellite clinics. The door(s) open(s) automatically (towards you). Farnham Hospital and Centre For Health opening times Opens in 11 h 23 min Updated on 25/11/2022 Opening Hours Hours set on 19/03/2021 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 15:00 Saturday Closed Sunday Closed Monday 09:00 - 17:00 Upcoming Holidays Valentine's Day 14/02/2023 09:00 - 17:00 Water bowls for assistance dogs are available. Tel: 01372 216666. A key is not required for the accessible toilet. A key is not required for the accessible toilet. By clicking any link on this page you are giving your consent for us to set cookies. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they A member of staff trained in BSL skills is not normally on duty. Farnham Road Hospital has not yet replied. From Camberley/Farnborough. The contrast between the external door and wall is poor. There are separate entry and exit doors in the lift. This acute care hospital has 452 doctors in total, including: American Fork Hospital is rated 4.56 out of 5 by 9 patients, and has 8 written reviews. Stagecoach South operates a bus from The Borough to Farnham Road every 3 hours. Its such a shame that the nurses have to stay in the office doing paperwork for entire shifts. The journey time between London Heathrow Airport (LHR) and Guildford, Farnham Road Hospital is around 1h 19m and covers a distance of around 24 miles. There is not a car park for public use within 200m (approx). The entrance door(s) does/do contrast visually with its immediate surroundings. The dimensions of the accessible toilet are 232cm x 302cm (7ft 7in x 9ft 11in). The height of the baby change table once extended is 80cm (2ft 7in). The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in). The lift does not have an audible announcer. It is managed by Surrey and Borders Partnership NHS Foundation Trust. There is good colour contrast between the walls and floor in all areas. The name / number of the room surveyed was; Assessment Office. Laurel House, Menu The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. The distance between the furthest Blue Badge bay and Laurel House is 38m. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. View photos. Any other browser may experience partial or no support. View Accessibility Symbols. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Staff do not need to be notified for use of the lift. The contrast between the wall-mounted grab rail(s) and wall is good. By Christmas, with eight beds and two cots, it had treated 61 patients . The following link is for South Western Railway services. The lift does not have a visual floor indicator. Signs indicating the location of this lift are clearly visible from the entrance. GU9 9QL. Thank you for your feedback. An ambulant toilet with wall mounted grab rails is not available. Handrails do extend horizontally beyond the first and last steps. The step(s) is/are located to the right of the main entrance. Purposeful engagement should be offered daily, but we dont even know who our named nurses are. All rights reserved. Clear signs indicating the facilities on each floor are provided on lift lobby landings. The waiting room / area does not have background music playing. "Farnham Road Hospital has not yet replied." The following link is for Arriva Bus services. The lift is approximately 14m (15yd 11in) from the main entrance. Its obvious that all of the regular staff try their best with the resources they have. I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that, I have just returned from visiting my nephew on Rowan ward Address Farnham Road Guildford Surrey GU2 7LX Get directions (opens in Google Maps) Phone 0300 5555 222 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. This includes an average layover time of around 12 min. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. Service Manager:Susannah Spindler, Trust Crisis Line: 0300 456 83 42 There are some chairs with armrests available. The soap dispenser cannot be reached from seated on the toilet. The car park is located in front of the main entrance. Staff are trained to use the hearing system. There is/are 4 Blue Badge parking bay(s) within the car park. We help people who use drugs or alcohol either problematically or dependently and those who may need opiate substitution therapy for opiate dependency. The ramp/slope is located to the left of the main entrance. Disposal facilities are available in the cubicle. The door(s) open(s) away from you (push). The car park consists of an open air, tarmac surfaced with some Blue Badge bays. For more information, visit the CQC website. 0300 555 5222, Provided and run by: Take a left onto Farnham Rd/A31 and the hospital will be on the right. The lift does not have an audible announcer. Handrails are provided in some corridors. The cheapest way to get from Farnham to Royal Surrey County Hospital costs only 3, and the quickest way takes just 12 mins. Visited Inpatient mental health services on August 2021, Report review titled Not enough nurses and no visible management on the ward as unsuitable. There is a wheelchair to borrow to aid transferring around the building. Official information from NHS about Farnham Road Hospital including contact details, directions, opening hours and service/treatment details I was late as I got lost and I had travelled over an hour, the lady on the reception was so kind and professional. Farnham Road Hospital, There is a slight slope, with no handrails, for access to the main Hospital building. The lift does have a visual floor indicator. No rating/under appeal/rating suspended There's no need for the service to take further action. There are seven wards at Lancaster Road Hospital: (i) Bek - learning disability (adults) assessment, treatment and rehabilitation services (ii) Farnham - adult inpatient services, male (iii) Harland - low secure forensic long term treatment ward for male adults with a learning disability (iv) Langley - low secure forensic rehabilitation ward for [1] History [ edit] The foundation stone for the hospital was laid at a site donated by the Earl of Onslow in Farnham Road in Guildford in 1863. The height of the reception counter is high (110cm+). Mirrors are not placed at a lower level or at an angle for ease of use. The height of the toilet roll holder is 106cm (3ft 6in). The height of the bell/buzzer is 131cm (4ft 4in). 5 November 2013, Inspection Report published 12 January 2012 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published The depth of the step(s) is/are between the recommended 30cm and 45cm. The main building is a Grade II listed building. Telephone: 0300 222 5932, Associate Director Substance Misuse Services: Katy Matthews Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. The reception counter is not placed in front of a background which is patterned. Farnham Road, Guildford, Surrey, GU2 7LX I was in there for all most 6 hours before the team came to see me and I was already stressed out being up at the hospital for 16 hours and then in this room for another 6, got treated like a criminal basically. There is not a low section of the counter (76cm or below) available. Services within the building include: Community mental health services, health visitor services, inpatient mental health services and wards and social work services. Disposal facilities are available in the cubicle. The handrail(s) is/are on both sides going up the ramp. The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm. Can Nigeria's election result be overturned? Your information helps us decide when, where and what to inspect. On street marked Blue Badge bays are not available. Russian minister laughed at for Ukraine war claims. Assistance may be required because there is / are slopes/ramps. The colour contrast between the external lift controls and the control plate is good. Please contact the service directly if you require directions. The towel dispenser cannot be reached from seated on the toilet. Leatherhead, If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. the service isn't performing as well as it should and we have told the service how it must improve. Summary This is an inpatient unit. Farnham. KT22 7AD, In We are sorry that your experience was not as positive as we would have liked it to be. Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). The reception area/desk is clearly visible from the entrance. On street marked Blue Badge bays are not available. There is not a list of floor services available within the lift. The floors which are accessible by stairs are LG, 2. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Close menu. The nearest toilet is located to the main hospital entrance. It is managed by Surrey and Borders Partnership NHS Foundation Trust. Farnham Road Hospital (Mental Health Unit) Farnham Road, Guildford, Surrey, GU2 7LX 0300 555 5222. There's no need for the service to take further action. Surrey Police said . Inside the venue, there is level access to the shared toilet(s). The wash basin is not placed higher than 74cm (2ft 5in). Read about our approach to external linking. The emergency pull cord alarm is not fully functional. The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance of the main hospital building. Helping people live the healthiest lives possible . There is step free access throughout the building via lift(s). view a map of the North West satellite clinics. We are really concerned to hear about this. Assistance may be required because there is / are slopes/ramps. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. Find out about the disabled access at this site and plan your visit in advance. Associate Director, Adult Inpatient Services: Claire Clifford there are some services which we cant rate, while some might be under appeal from the provider. Crowthorne, Report review titled Never again as unsuitable. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. [3], The Farnham Road site was redeveloped between December 2013 and December 2015 to create a modern purpose-built mental health facility. It would be good for the senior matron to make herself more visible and give opportunities to meet with patients about what does and doesnt work. Any other browser may experience partial or no support. The contrast between the dropdown rail(s) and wall is poor. The colour, design and typeface of signs is consistent throughout the building. At conservative gathering, Trump is still the favourite. You can take a train from East Croydon to Guildford, Farnham Road Hospital via Redhill and Guildford in around 1h 15m. The average bus between Farnham and Guildford, Farnham Road Hospital takes 43 min and the fastest bus takes 19 min. She was flown to hospital after the crash, which happened at the junction with Hoghatch Lane. We use cookies on this site to enhance your user experience, To view the web page described above click here (opens in new tab). we have taken enforcement action. Farnham Road Hospital , Farnham Road, Guildford , Surrey , GU2 7LX 0300 555 5222 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? There is level access to the consultation / treatment room. The reception point is located in front of the main entrance. Language interpreters can be provided on request. The contrast between the external door and wall is good. I just think that maybe SABP should rethink job roles and work out ways to engage more frequently with patients. Lift doors do not contrast visually with lift lobby walls. The height of the toilet seat above floor level is 46cm (1ft 6in). The nearest Train station is in Guildford. Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. Alternatively, you can take a bus from East Croydon to Guildford, Farnham Road Hospital via Kingston, Cromwell Road Bus Station, and Friary Bus Station in around 2h 48m. The height of the reception counter is high (110cm+). there are some services which we cant rate, while some might be under appeal from the provider. Lift doors do contrast visually with lift lobby walls. Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). Guildford, The following link is for Southern Railway. This accessible toilet is approximately 8m (8yd 2ft) from the main entrance. The height of the towel dispenser is 136cm (4ft 6in). the service is performing exceptionally well. Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published We don't rate every type of service. We found that people were not always supported by enough staff who were suitably qualified and skilled. There are not separate entry and exit doors in the lift. review titled Great People, poor management. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The 2 staff I met on the ward breifly were also very kind and helpful. Visited Inpatient mental health services on October 2022, Report review titled Receptionist went above and beyond Thank you kindly as unsuitable, by Anonymous - Posted on 27 September 2022. The towel dispenser is not placed higher than 100cm (3ft 3in). Any other browser may experience partial or no support. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. This isnt the way to treat people who are vulnerable through no fault of their own. Map and contact details. Staff didnt make any particular effort to communicate with me at all and this made the experience a lot scarier. the service is performing badly and we've taken enforcement action against the provider of the service. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on Wednesday, Surrey Police said. Pass the American Fork Specialty Clinic and InstaCare as you head east following the Endoscopy signs. Thameslink. The wash basin can be reached from seated on the toilet. Each report covers findings for one service across multiple locations. The toilet roll holder can be reached from seated on the toilet. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. At least one standard in this area was not being met when we inspected the service and Free 2 hours. Surrey GU2 7LX, You will be directed to the back of the hospital where there's Endoscopy patient parking stalls near the entrance. There is a push button alarm in this cubicle. A member of staff trained in BSL skills is not normally on duty. Accessible toilet facilities are available. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There is a dropped kerb between the car park and the venue. If our guide needs updating - just let us know using this form. It is managed by Surrey and Borders Partnership NHS Foundation Trust. The external controls for the lift are within 90cm - 110cm from the floor. The contrast between the walls and floor is good. The height of the soap dispenser is 88cm. Inadequate To view other access guides that are related to this one please use the links below. Provided and run by: Surrey and Borders Partnership NHS Foundation Trust. There is not a bell to attract attention. As you face the toilet the wall-mounted grab rails are on both sides. The furthest Blue Badge bay is 44m (48yd 4in) from the main entrance of the main hospital building. The ramp/slope is located at the rear of Farnham Road entrance and to the right side of the main hospital. The automatic door(s) is/are push pad activated. The car park does not have a height restriction barrier. The colour contrast between the external lift control plate and the wall is good. Requires improvement There is space for an assistance dog to rest within the seating area. Follow BBC South East on Facebook, on Twitter, and on Instagram. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. The type of flooring in walkways and corridors is vinyl. United Kingdom, Ward Manager: Sadan Gurung It was my first time being sectioned and being in a mental health facility and i was terrified. Registration details. This venue does not play background music in public areas. There is a/are handrail(s) at the step(s). There is room for a wheelchair user to manoeuvre. The reception point is located to the left of the main corridor. There is a flashing fire alarm beacon within the cubicle. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. Go straight over the roundabout at the top of the B3013 Fleet Road. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). The managers simply don't care. There is a level landing at the top of the ramp/slope. Farnham Road Hospital (Mental Health Unit) Farnham Road Guildford Surrey GU2 7LX Telephone 0300 555 5222 Website https://www.sabp.nhs.uk Similar services nearby. The service had not completed the appropriate checks in order to maintain a safe and suitable environment for people. The reception point is approximately 4m (4yd 1ft) from the main entrance. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The depth of the step(s) is/are between the recommended 30cm and 45cm. There is not a mirror to aid reversing out of the lift. Latest inspection summary. Browser Support The wash basin is not placed higher than 74cm (2ft 5in). Read about our approach to external linking. The width of the accessible toilet door is 75cm (2ft 6in). I was only at this hospital for less than 3 days held in a 136 suite. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. Senior Matron: Sima Magama Turn east from North County Blvd (1100 East) on to 90 North. The wash basin can be reached from seated on the toilet. The nearest Train station is in Guildford. The lateral transfer space is 150cm (4ft 11in). I struggle to believe that people became nurses to then just sit behind a desk and not interact with patients unless its extremely brief. Visit website. Suspended ratings are being reviewed by us and will be published soon. Farnham Road, This venue does not play background music in public areas. There is not a shelf within the accessible toilet. In 1887, to celebrate Queen Victoria's Golden Jubilee, a public fund was started with the aim of building a hospital, and the site for Southend's first hospital was bought for 350 (in Warrior Square, near to Southend High Street).Built at a cost of 1,287 4s 6d, Southend Victoria Hospital was opened in May 1888. There is/are 5 Blue Badge parking bay(s) within the car park. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. The ramp/slope is located in front of the entrance. The towel dispenser cannot be reached from seated on the toilet. The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. There are seats with armrests on both sides. Suspended ratings are being reviewed by us and will be published soon. Visited Inpatient mental health services on February 2022, Report review titled 136 suite experience as unsuitable, I was on Mulberry ward, most of the staff are unapproachable, rude, and are uninterested.
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