BBB reports on known marketplace practices. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. We have a business with several properties. BBB Business Profiles are subject to change at any time. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Petro has installed a new furnace and hot water heater over the last couple of years. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I was with them for 12 years. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. BBB is here to help. What are the three principles of cultural humility? All Rights Reserved. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. A link has directed you to this review. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. keeping your home up-to-date and in top-notch condition. It bounced back. Put $0 down on the latest energy-efficient systems. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Oil & Propane Delivery, Heating, Cooling, Plumbing, Just got oil delivery. Stewart (Tech #756) was great! Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Our experts make it their mission to understand your home and the people in it. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. ConsumerAffairs is not a government agency. Petro Home Services | Better Business Bureau Profile How do I know I can trust these reviews about Petro? In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. PETRO HOME SERVICES - 15 Reviews - Yelp Need to find a different location? Deliveries are automatic and we never run out of fuel. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Company said definitely in 2 days and broke that also. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). About Petroservice | Petro Service I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. International Association of Better Business Bureaus. They have been servicing our house for 20+ years. Did not rush. I have not heard from him yet. round. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. 145 talking about this. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. I lost my heat on Sunday November 20, 2022. Customer Reviews are not used in the calculation of BBB Rating. Regards, Petro Home Services. You wait up to an hour to talk to anyone on the phone. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. indoor air quality, and more to improve your lifestyle. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Where are the petrol stations owned by Shell? Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. They have not kept their word and they care nothing about the time they make you wait. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. I would use them again. They arrived on time and performed great. The British use petrol to refer to the U.S. gas. Put $0 down on the latest energy-efficient systems. Petroleum Services Ltd. joined the Petroservice team in August 2019. I am very confused given I was put on a payment plan that was meant to cover a year. HF Sinclair Corporation | Home Petro Home Services. Contact Petro | Petro heating oil, AC and total home comfort services According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Ran out of heating oil in new home on a Sunday in December. They are definitely over priced even when you're locked into a contract with them. Well guide you through the process. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Petro staff is always courteous, professional and does the job right the first time. He Service was taken care of quickly. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Petro also owns Meenan, Champion and Griffith. But they had done very good work up to that point so i just paid them. Great! Services, Home & Commercial Services, Emergency Services. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Stay away from Petro. They are professional. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? BBB Business Profiles generally cover a three-year reporting period. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. The finished basement smell terrible as well. Copyright 2022 Consumers Unified LLC. Was told the tech would be out to today. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Petro Holdings Inc - Company Profile and News - Bloomberg Markets I paid $4.89 / gallon, Petro pricing, last month, which is still insane. After I received my oil I checked my tank and I was only at a 1/2. We value your privacy. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. 11/27/2018. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Air conditioning services and equipment to keep you cool. I am on my 3rd day with no heat or hot water with pneumonia. I also was given a $125 credit as a new customer. They came same day in a few hours. Ok fine. Really great, friendly and thorough service. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. Who is the CEO of Petro home services? I ordered oil on January 25th 2022 100 gallons for $325. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. heating & air conditioning/hvac, heating oil companies. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. *Some services may not be available in all areas. This company want to charge for everything. Home heating oil equipment and services to help you save. That's peace of mind. They had aThe combined purchase price of the distributorships was $18.6 million. I signed up for oil delivery in December as a new customer. Exceeded my expectations! They do the job correctly. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I have no hesitation using them again. Enjoy reading our tips and recommendations. When autocomplete results are available use up and down arrows to review and enter to select. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia.
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