We have had him come out several times over the past few months and hes done every job with great skill and professionalism. The Cornish stone above our rendering had iron oxide running out of it down the render. All jobs assigned to him have now been completed without a need for further visits! A very stress-free process start to finish. We would really appreciate our road being finished - but nobody will own up!!! For more information see our Cookies page. Here are 8 tips for writing great reviews. You can change your cookie settings at any time. Welcome to Called.co.uk Hi Oluyinka, thank you for taking the time to share your experience. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. 5* member of staff that Wain homes should be proud to have! I moved to this new house in Hedgeroews Blackburn on 20th June I love my new house and the service I received from wainhomes was brilliant from customer care, sales staff, site managers and workmen. We wish you all the best in your new home. Wainhomes in December 2018 applied for outline planning permission for up to 100 homes at Chain House Lane, Whitestake. The customer service and response from Wainhomes has been awful. Isolate the gas supply at the meter and avoid using any electrical appliances that may cause a spark. Your Wain Home comes with a 10 year NHBC Buildmark warranty, the first 2 years of which are covered directly by Wain Homes. Hi Debra, thank you for sharing your thoughts. " WEST Devon Borough Council is investigating a possible breach in the Section 106 agreement of a planning application for the development of 61 homes in North Tawton. We take pride in doing things the right way for you, so were here when you have questions and need updates about your new Wain home, what stage youre at and what comes next. We use dedicated people and clever technology to safeguard our platform. Hi Rebecca, thank you for choosing Wain Homes and for sharing your feedback with us. We wish you all the best in your new home. For complete loss of water, check with your local service provider that they have not turned off the supply to carry out repair work before you contact us. They claim the Wainhomes property in Honeymead Meadows, South Molton, was riddled with faults including leaky windows, blocked drains, warped floors and even unpainted walls when they arrived.. I reported a leak at our rear patio door months ago. Asia Pacific; EMEA; Latin America; UK Solicitors; UK Bar; United States The build quality is great and the snags are very small. We moved in before Christmas and has a few issues which they have sorted as soon as they possibly could. And if you feel you want to put a formal complaint in writing, we have a clear procedure to ensure its dealt with the right way. Karen from the sales team was excellent. Wainhomes (Severn Valley) Limited Brimsham Green and King Edmund linked sixth form About Knowledge of UK law..working with Legal Executives, Solicitors and helping to train Legal advisors on IT. GB. My concern was that if they behave like this at the start of the process there is not much hope moving forward. Miraculously, the following Monday the plot was released for sale. Many thanks, Wain Homes. 13 Jan 2009 - 06 Jun 2017. And lumps of render missing.Internally the place needs another coat of paint throughout. Cant find the right job today? Any questions/concerns I had were dealt with straight away and the after care has been excellent. Unfortunately, we know from time to time things can go wrong. We had an issue with our heating and the programmer not firing up the whole house heating. Great to know they are always happy to help. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Oxfordshire . All the boarding fencing have collapsed - including a section that surrounds a play ground making it very unsafe. They've sent out the door company to reseal around the doors multiple times. When I asked what I should do about a mortgage as I thought a mortgage offer was only valid for 6 months, she told me I should see if I could find a lender who could extend it..just in case!From having first hand experience of Wain Homes I feel that all they are bothered about is their commission on a sale of a property and not about the person buying the property who is spending hendreds of thousands of pounds! In terms of snags, we have had a few issues which have been mostly dealt with now - persistence with the customer care team is key. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Excellent service from buying the house to moving in, felt well looked after by the team, especially Anita and Wayne. wainhomes customer care north west. 19. !I was really interested in a plot on their Waterside Meadows Development so I booked an appointment to go and speak with Cheryl, the salesperson. sweet and sour sauce bbc; critical healing and metal spirit daruma hibachi menu wainhomes customer care north west. Either way it is unacceptable to be living here FOR SEVEN YEARS on an unfinished development with no firm completion date. Kind regards, Wain Homes. Wain homes have been fantastic with sorting out our few small snags we had and with updating us regarding the build. WAIN HOMES (NORTH WEST) LIMITED Company number 04978580 Follow this company File for this company Overview Filing history People Charges More Officers Persons with significant control Filter. Hi Stephen, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Hi Jo, thank you for taking the time to share your experience. North West. Sometimes things go wrong. Avoid avoid avoid!Awful company and even more awful customer care team. Companies can ask for reviews via automatic invitations. All of North West. Thats why we check in with you regularly over the first few weeks to make sure everything is ok. Youre moving into your new home and you want to keep it looking and working just the way it should. We were treated with respect and the whole experience has been stress free. If you spend so much on a product you expect to be given a good service from the very beginning and for everything to be explained fully with your question answered. Wain Homes colleague. Most roof problems are considered non-urgent unless they pose a danger to health and safety. Customer satisfaction is our top priority. WAINHOMES (SEVERN VALLEY) LIMITED. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. Visit our GDPR / Privacy Notice page to see what we do with your information. Hi Diane, were sorry to hear this and appreciate you taking the time to share your thoughts and experience. Thank you to all of the team, and especially Jodie who has helped us through the sales process. !I was really interested in a plot on their Waterside Meadows Development so I booked an appointment to go and speak with Cheryl, the salesperson. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). I would definitely recommend! We hope to hear from you soon. We had a condensation problem which caused water to stain the walls which they investigated very quickly and got the correct company in to fix the issue. All the best, Wain Homes social media team. Whether you need our help when theres an emergency or have a more routine issue, our Customer Care Team is just a phone call or an email away. All the best, Wain Homes. When the shower is switched on its sounds like hailstones hitting an old conservatory glass roof, to which we are told there is nothing they are willing to do as NHBC states they dnt have to do anything regarding the noise, all they need to do is leift the shower tray and put it on legs or insulate underneathe it which is what they used to do till they decided to modernise it.. unless you want a very noisy living room where you cant watch TV in peace as someones in the shower dont buy.They service from them has been shocking they expect you to take time of work to babysit there contractors and then they dont even turn up but no one cares youve just wasted a days leave.. To ensure you receive the quickest possible response, we advise customers to contact the Customer Care Team via the contact details provided and not through our social media channels. North West. wainhomes customer care north west. Total loss of electricity throughout the property, which cannot be rectified by resetting the meter trip switch. If you are dissatisfied with our service, either we have failed to do a repair, executed it badly or you feel you have been treated unfairly or discourteously, please follow the complaints process set out below. We will keep your personal data safe and will never pass it on to any third party. Ignorant and unhelpful - Been living in my property nearly 2 years now and been asking Wain homes to repair things and make things right, I've tried to email, speak to the site manager and call but nothing has been resolved. We take all feedback we receive seriously and would like the opportunity to look into this further. But if youve followed the 3 step process and are still unhappy with our response, you may wish to refer to the NHBC, your new home warranty provider, under their Claims and Dispute Resolution Service or other alternative redress which may be available. Many thanks, Wain Homes. All the best, Wain Homes social media team. This was reported to Sam at customercare who was always on hand to answer calls and respond to emails concerning the issue and if it had been resolved. I had recently enquired about purchasing a property on the Linley Grange site in Stalmine. Appalling communication.And also, the external render is terrible. 1 review. No one from wain homes has even tried to contact us and have tried also Cornwall housing many times as well and not even a phone call/ email . tippah county news. It's not the seal around the door that's the problem, it's the lack of a cavity tray that's causing the issue.And as it happens, there's a whole row of houses on my street that's been having the exact same issue, and exactly the same radio silence from the Care Team. Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. If the blockage was caused by something else, you may be liable for any call out charges. Contact our Customer Care Team in writing, either by email or letter, with the heading Stage One Complaint. Hi Sofiya, thank you for choosing Wain Homes and for sharing your feedback with us. Menu Home; Rankings. Many thanks, Wain Homes social media team. Hi Annabel, thank you for choosing Wain Homes and for sharing your feedback with us. We wish you all the best in your new home. Someone drilled a hole around 5cm in diameter in our cupboards (its hidden but still) they have put this down as wear and tear!? Get Richard Chamberlain's email address (r*****@wainhomes.co.uk) and phone number at RocketReach. When I asked what I should do about a mortgage as I thought a mortgage offer was only valid for 6 months, she told me I should see if I could find a lender who could extend it..just in case!From having first hand experience of Wain Homes I feel that all they are bothered about is their commission on a sale of a property and not about the person buying the property who is spending hendreds of thousands of pounds! FUCK ME NOW. Kind regards, Wain Homes. Get in touch in the way that suits you and well promptly answer your questions and queries. 5* member of staff that Wain homes should be proud to have! Find out how we combat fake reviews. All the best, Wain Homes. Hi Debra, thank you for sharing your thoughts. At reservation, youll receive a guide to your new home detailing what you can expect through the buying process and beyond and numbers to call if you need us. We wish you all the best in your new home. They have and will do anything to get out if actually doing anything and we will be taking them to court to claim out money back on fixing the issues they wont. We wish you all the best in your new home. Hi Liam, thank you for choosing Wain Homes and for sharing your feedback with us. We use necessary cookies to make our site work. They've sent out the door company to reseal around the doors multiple times. All the best, Wain Homes. We are very happy with our new home and really appreciate the lengths Dave went to (and his patience!) Hi Michael, thank you for sharing your thoughts. And this support doesnt just stop when you pick up the keys to your new home. Whether its an emergency water leak or something thats less urgent, we have the contact details you need to get it sorted. Absolutely horrendous aftercare. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. I reported a leak at our rear patio door months ago. Hi Fiona, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Really disappointed. Its sad to read such negative reviews and experiences of other developments. No chains and no estate agent fees. Tell me more All about You Putting you first Many thanks, Wain Homes. Site manager, Nick and the team have all been to hand for any of the snags we have found and always happy to help. When drain water is causing a flood or overflowing internally or externally, or if the blockage is caused by a construction failure. However the icing on the cake is the lovely lady in customer service, this woman is the rudest and most useless customer service rep I have ever dealt . The term Luxury Home is a joke!!. Please provide our team with as much information as possible in order for us to investigate your issue and resolve it as quickly as possible. Hi Emily, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Hi Justin, thank you for sharing your thoughts. Simon has patiently answered my many questions and went over and beyond helping me in tasks that I suspect are outside of his job description ( including helping me put up my outside Christmas Reindeer ) Mark then was key in sorting out the snags , many of which he completed himself. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. We wish you all the best in your new home. I would like to receive updates from Wain Homes on this development or others nearby. We absolutely love our new home and cannot wait to make new memories, thank you Sue & Phil Brookhouse. You've accepted analytics cookies. Wainhomes is currently constructing phase two of the Cheerbrook Gardens development on this land. Join to view profile Wain Homes. When sinks, baths or showers are blocked due to faulty workmanship or materials. We also use additional cookies to help us understand how you use the site and make improvements. We have been in our house since December and couldnt have hoped for a more supportive site team, Paul has been very helpful and proactive, the snags were all addressed and he always makes time to listen attentively. All the best, Wain Homes social media team. 30 June 2023, Last accounts made up to We will only ever contact you in ways that you have agreed to. There have been no major issues so far and any little snags I noticed were actioned straight away. During office hours (Monday to Friday between 8.30am and 5pm) call us on: For out of hours (weekdays after 5pm, weekends or bank holidays) call our 24 hour Customer Care Helpline on: All emergency calls will be responded to within 12 hours. For more information see our Cookies page. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. Whether youre just starting out in the industry or looking to make the next move up, we want you to be in. The love the house, the quality of the build is of high quality and the finish too. 2023 Trustpilot, Inc. All rights reserved. All the best, Wain Homes. 649 people have already reviewed Wainhomes. We are Wain Homes, with teams in the North West, West Midlands, Severn Valley and the South West. Hi Mill Pollitt, thank you for choosing Wain Homes and for sharing your feedback with us, we will make sure this is passed onto the team at Heathfields. That's why we make a commitment to every customer that we'll be there each step of the way. 7 weeks later absolutely nothings been done. We were kept up to date as the house was built and they were there to answer any questions along the way. I would definitely recommend! Our Support And Assistance For Customers | Wain Homes You're covered Something's wrong Complaints Consumer Code Customer Charter Customer Support Buying a new home is a big event. . The love the house, the quality of the build is of high quality and the finish too. We hope to hear from you soon. We just get the key from Wain Homes at Crown Point. It turns out to be something called spontaneous glass breakage which is quite rare unless you live in a Wainhome. TikTok video from Wain Homes (@wainhomes): "Bedroom Goals #wainhomes #wainhomeshouse #homeaccount #northwest #newbuild #southwest #severnvalley #westmidlands #showhome #bedroom #inspiration #interiordesign #fyp #foryourpage #bedrooms #bedrooms #bedroomgoals". My concern was that if they behave like this at the start of the process there is not much hope moving forward. All the best, Wain Homes. . All the best, Wain Homes. Wainhomes own land around our estate, they are responsible for the maintenance of the boarding fences and the over 60ft conifer trees contained within their land. Kind regards, Wain Homes. We also ensure all reviews are published without moderation. we have had scaffolding up, putting it right for 4 months. We want to resolve your complaint as quickly as possible. WAINHOMES (NORTH WEST) LIMITED. This will be the final response and outcome. If you are yet to complete on the purchase of your new Wain home, any complaints should be directed to the Sales Team at the relevant development. Kind regards, Wain Homes social media team. 13 Jan 2009. Many thanks, Wain Homes. Contractors & Consultants Construction company Wain Homes Wain Homes Reviews 848 Great 3.9 VERIFIED COMPANY wainhomes.co.uk Visit this website Write a review Reviews 3.9 848 total 5-star 63% 4-star 7% 3-star 2% 2-star 2% 1-star 26% Filter Sort: Most relevant KB Kirsty Beaman 1 review GB 25 Jul 2022 Amblers Meadow , Leigh, 5* Hi, were so pleased to hear you are settled in your new home! House isn't even 2yrs old and it has green algae already. We are very happy with our new home and really appreciate the lengths Dave went to (and his patience!) Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. These will only be set if you accept. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Hi Olaide, thank you for choosing Wain Homes and for sharing your feedback with us. We are expecting when go in, everything inside is perfect and in good condition, although find few snags.Jade, the sale manger provides professional details about the house and the environment here.Paul, site manger helps to fix the snags in 48 hours, he is great and helpful to advise how to maintain the facility inside. It goes against our guidelines to offer incentives for reviews. Its seen as an emergency when the blocked toilet is the only toilet in the house. I highly doubt Id buy a new build Wainhomes house in future for this reason alone! If the loss of roof or ridge tiles was caused by a storm, contact your buildings insurance company as the primary insurer of storm related damage claims. Communication could sometimes be improved. For more information see our Cookies page. In order for a complaint to progress, you must follow this process. If the problem is caused by poor maintenance or misuse, you will be liable for any call out charges. Get in touch in the way that suits you and well promptly answer your questions and queries. I had a wainhomes rep out to take a look, promised it would be sorted. Again going over and beyond what I would have expected. North East Rapier House Colima Avenue Sunderland Tyne And Wear SR5 3XB T: 01915 165 400 North Yorkshire Taylor Wimpey House, Lockheed Court Preston Farm Industrial Estate A pleasure to speak to and an asset to Wainhomes! And whatever your role, we welcome your ideas, opinions and insight. From flooring to lighting, its your home so tell us whats in and whats out. Hi, thank you for sharing your thoughts. We will keep your personal data safe and will never pass it on to any third party. Many thanks, Wain Homes. But the weeks settling into your new home are just as important. Back . Check with your electricity supplier to ensure that they have not turned off the main supply for repair work and that there is no local power failure. Because building careers is what we do together. We take all feedback we receive seriously and would like the opportunity to look into this further. So if he is so rude its no wonder the culture of the business is so bad!thanks but I think I will take my money elsewhere! 5 stars for customer satisfaction 2022. We also use additional cookies to help us understand how you use the site and make improvements. He encouraged us to use their mortgage advisor, and thank goodness we heeded that advice..(they turned out to be much better than ours) .Pleasant experience with the mortgage advisors (WiseOne) Andrew Charters took over and saw us through the completion. Jodie and Erin have made the whole process as stressfree as possible and have gone above and beyond from enquiring to completion. For more information see our. I have been keeping in contact with Kim working at Carrington the Place and she has been amazing, shes totally put my mind at ease about the whole process. We were told before we moved in to write out a snagging list and someone from wain homes would come around and fix everything, to date no one has and it is now 1 year and 3 months. We use necessary cookies to make our site work. However don't expect Wainhomes to fix it they will just ignore emails and shirk responsibility as they always do. Hi Lianne, we'll make sure your feedback is passed on to the team at Crown Point, so thank you for taking the time to share your experience. Many thanks, Wain Homes social media team. We also use additional cookies to help us understand how you use the site and make improvements. Senior Customer Care Coordinator Wainhomes North West 3w Report this post Report Report. Gloucestershire. We take all feedback we receive seriously and would like the opportunity to look into this further. We hope to hear from you soon. To apply for this position, please attach a copy of your cv with a brief covering email to kate.ralston@wainhomes.co.uk Inclusion and Diversity are paramount to us here at Wain Homes. 15 Aug 2001 - 15 Jul 2002. Nothing has been too much trouble. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All the best, Wain Homes. We have raised the issue via the customer care email address a number of times over the years but there is always an excuse. Hi Mill Pollitt, thank you for choosing Wain Homes and for sharing your feedback with us, we will make sure this is passed onto the team at Heathfields. Sales Enquiry Customer Service Enquiry. And lumps of render missing.Internally the place needs another coat of paint throughout. We also use additional cookies to help us understand how you use the site and make improvements. All the best, Wain Homes social media team. Any minor issues have been dealt with efficiently. Morland House, Altrincham Road, Wilmslow SK9 5NW. Easy access to everything you need to make your city or countryside life flow. For more information see our Cookies page. Region. Whatever youre looking for, were here to help. due by 11 December 2023, for WAIN HOMES (NORTH WEST) LIMITED (04978580), 41202 - Construction of domestic buildings, Companies House does not verify the accuracy of the information filed, 13 Jan 2009 - Lancashire. Regional Offices North West Kelburn Court Daten Park Birchwood Warrington WA3 6UT MON-FRI, 9am-5pm 01925 885400 Email us at: Customer Care Email us at: Sales Enquiries Severn Valley Building 2 Great Park Court Almondsbury Business Park Bristol BS32 4PY MON-FRI, 8.30am-5pm 0117 374 4300 Email us at: Customer Care Email us at: Sales Enquiries We wish you all the best in your new home. Whatever youre looking for, were here to help. Dave the Site Manager, has gone the extra mile to make sure everything on our snag list was rectified. More for WAIN HOMES (NORTH WEST) LIMITED (04978580) Registered office address Exchange House Kelburn Court, Birchwood, Warrington, WA3 6UT . After spending 1.5 hours discussing she advised the plot I was interested in wasnt on a build plan she had for houses starting to be built before Sept 2023 (I wanted to but before then) but she would keep me updated. Open with Google Maps. The site managers Chris and Steve have been present onsite and nothing has been too much of a problem for them. Hi Daz, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. 677 followers 500+ connections. If the water is running into an electrical fitting, turn off the electricity supply at the consumer unit. 03 Mar 2023 @ 16:35. It goes against our guidelines to offer incentives for reviews. Many thanks, Wain Homes social media team. Great service from Wain Homes Alsager Purchased a new home from Wain Homes on the Lawton green estate, (Alsager) in December 2021. All the best, Wain Homes social media team. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. It's ruined the skirting boards and the plasterboard. Company status Active . If you're looking to cut down on your household bills and reduce your carbon emissions, then a new build may be for you. We are Wain Homes, with teams in the North West, West Midlands, Severn Valley and the South West. Get in touch in the way that suits you and well promptly answer your questions and queries. Our Customer Care Manager will respond to your complaint within 10 calendar days. And if they do, were here to help with that too. Moral of the story, If you dont mind replacing your windows every couple of years at your own expense then go ahead and buy a Wainhome.EDIT - FURTHER TO WAINHOMES REPLY, THEY HAVE SINCE CONTACTED ME AND SAID THEY WILL NOT LOOK INTO THIS ANY FURTHER AS SPONTANEOUS GLASS BREAKAGE IS NOT CLASSED AS A FAULT! Its just got so much worse over the year. We use necessary cookies to make our site work. Hi Lianne, we'll make sure your feedback is passed on to the team at Crown Point, so thank you for taking the time to share your experience. They have done a patch job on the render that looks like a bad council job and they will not put it right, despite promising if there was a noticable join they would re-do the whole render.
Bitbucket Workspace Vs Project Vs Repository, 464th District Court Hidalgo County, Orthopedic Impairment Iep Goals, Articles W