If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. 802-375-2748. 1. EGO acknowledged the warranttee for me, and referrred/authorized me to a repair place by email. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. List of all The Home Depot Service Center in U.S.A. Stihl warranty is 90 days for commercial use and 1 year for home and only applies to the original owner--if this mower had a Stihl badge on it you'd still be in the same boat. Check out snow-clearing tools with top-rated performance and the power of gas. I should have realized then, this was not going to go as planned. Yes but I found 2 local dealers willing to service Stihl, so I will get support after the warranty expires. I can appreciate the frustration but my sympathy is limited. . Mega disappointed. We were instructed to bring the mower back to Lowes, where it was purchased, for the Ego appointed service provider to pick up and fix. 3+ day shipping. What would you like to do? Find My Store. Information provided by various external sources. Has to be a repair center, which is apparently not all of them. Find Local Service Center Extremely difficult to get any help from this company. These issues have been occurring since the start of ego and I have yet to see improvement. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Press question mark to learn the rest of the keyboard shortcuts. Twice, they have made an order but failed to complete it. They promised to send me a replacement battery in 2020 and it got lost in the mail. This will affect both push mowers and Ego zero turns. LM2130SP thought this was a great machine until I had to "change the blade" to use the bag??? Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. I have called 8 times and every time I am told it will go out the next week. Purchasing a lawn mower from Mowers Direct provides you with the same service options as if you were to purchase one from your local home improvement warehouse. It was great until the battery failed and because it was under warranty, I contacted them. (800) 411-0150 and audit usage of this system, and all persons are hereby notified that use of I called customer and was informed that because I couldn't find my receipt that there's nothing that they could do for me. STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. 18. This is an Official United States Government System, which may be used only Or even better, join a local guide program to share your favorite stores. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. For lawns from of an acre to two acres, youll most likely want a rear-engine riding mower, light-duty lawn tractor, or a residential-duty zero-turn mower. For the best experience on our site, be sure to turn on Javascript in your browser. Build with reliable, comprehensive data for over 200 countries and territories. These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. Paul is honest, knowledgeable, and friendly. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Find nearby echo repair center. Find Local Service Center Here are 8 tips for writing great reviews. Unauthorized modification of any information stored If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. 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