Keep your property reasonably clean. d) Methodologies and processes for ensuring consistent public housing maintenance standards across NSW, including quality assurance, effectiveness, efficiency and contract supervision; e) Statutory obligations on tenants to take care of properties and report maintenance needs in a timely fashion; Parliament. The U.S. Department of Housing and Urban Development (HUD) 's Office of Fair Housing and Equal Opportunity (FHEO) acts as the chief enforcer of the FHA. Beleaguered cleaning and catering company Spotless Group has been re-awarded a contract worth $62 million a year to maintain NSW's social housing. The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. DCJ is improving the experience of social housing tenants. You will need to give the event number to Maintenance Line staff when you call to request a repair. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. For more details, read about response times for maintenance. A further $1.669 million investment has been approved to extend the program to February 2022. Make sure you have a pen ready to write down the job reference number for your maintenance request. Posted: 11/01/2022 Press Release AQxHV:Uz h$Ydy:gsnt%,y0);. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. To request maintenance that is not an emergency: For more details, read about response times for maintenance. Privacy Policy and Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. Strata properties come in a variety of forms, with apartments and townhouses the most common. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. DFFH sets out its policies and practices for maintenance of public housing in its Maintenance manual. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Everything you need to know as a social housing tenant including rent and rebates, maintenance and repairs and your rights and responsibilities. No records of contacts are available for this inquiry. Around 640,000 maintenance requests were received and actioned in 2020/21. 3202 0 obj <> endobj All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. The Police Assistance Line will give you an event number for your report, make sure you write this down. The Eligible Service Providers (ESP) list provides ASTP with a choice of potential contractors across NSW. For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. Agency HealthShare NSW Category (based on UNSPSC) Healthcare Services Published 10-Feb-2023 Contract Period 30-Jan-2023 to 2-Mar-2023 Estimated amount payable to the contractor (including GST) $169,870.77 (Goods or services supplied) Contractor Name Roche Diagnostics Aust Pty Ltd Is an Aboriginal or Torres Strait Islander owned business No agencies), or pursuant to Section 104(b) of the Native American Housing Assistance and Self -determination Act of 1996, as amended, ( Indian housing agencies). At LAHC, through the Asset Maintenance Services contract, maintenance is undertaken by local contractors who engage directly with residents and see the job through from start to finish. Report any damage to Housing Direct on 1300 137 677 or to your Housing Officer as soon as possible. 0 For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. Who to contact. More than one-third of the NSW population lives in regionally , and thousands more spend time in the regions each year for work, study, holidays and events. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. The Housing Call Centre arranges most responsive maintenance for public housing properties. Print Share. As a central agency, our department works across government to advise on matters affecting local communities across regional NSW. The NSW Government has also made additional investment into social housing maintenance, in response to the COVID-19 pandemic. *All figures current as of 30 November, 2021. O'Donnell & Hanlon Pty Ltd. >W&{U%0j` Maintenance Contracts The NSW Federation of Housing Associations (the Federation) welcomes the opportunity to make a submission in response to the inquiry into the management of NSW public housing maintenance contracts. maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. Housing NSW Head Office Locked Bag 4001 ASHFIELD BC NSW 1800. service contract; rather, it is a set of general guidelines. Please enable scripts and reload this page. In the interest of transparency, and for your convenience, below are dashboards of the most requested data. The caretaker period for the NSW Election commenced on 3 March 2023. All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. The independent valuers engaged are active financial members of the Australian Property Institute in the state or territory in which the property is located. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. $40 million distributed to community housing providers (CHPs), Videos to help maintain and protect your home, Safely delivering repairs and maintenance to your home, Slashing social housing power bills with rooftop solar, Responsive and Programmed Maintenance contract. %PDF-1.5 To ensure efficiency and value for money, these maintenance or upgrade jobs are scheduled and packaged into works programs. endobj Communities and Justice Grants. Maintenance contractors | Defence Housing Australia Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 $60.5 million for capital works on LAHC properties managed by the Department of Communities and Justice (DCJ) and CHPs (March-June 2020). How satisfied are you with your experience today? Notley-Smith, Bruce. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. # But they also exist in commercial property, serviced apartments, retirement villages. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Community housing tenants. Series: New South Wales. Tenants are best contacting their tenancy manager of their housing provider. for more than 300 client partners > 500. hTOSW~-^ The company will manage more than 24,000 properties for the NSW Land and Housing Corporation for next five years. hz $CIh &{ a$yAJ&M` } Thats why we have compliance officers in the field every day checking the work of our contractors. any other issues we should know, such as dogs on the property, residents that are hearing impaired, items that may be dangerous, special access ways, etc. To discuss this further, contact the maintenance section at your nearest Housing Service Centre. S]lY(:=Yfty>dS:J$BR,43W:tmP&V]9,Qs DPiq=Eorgg=UH{Nvq|;r]=s9!P[Ubd(l/rVgt GK:p|0'w:%.## MCJlhEl$Q%)IC6;bG*_2jc-OPmWq`Yptpp.ul;AF_51o7wLnGtbgt^JG=-9-E o*[sT In most cases, the level of discomfort/disruption the repair causes the tenant determines the priority, as does the potential damage to the property if it is not attended to. Category (based on ) 72000000 - Building and Facility Construction and Maintenance Services. The contracts and tenders currently registered with respect to the Department of Customer Service are disclosed on theGovernment tender's website. I worked in many areas ranging from remote areas in the far north of South Australia including Oodnadatta and the Anangu Pitjantjatjara Lands, to Raukkan home of the Ngarrindjeri People on the Coorong and urban Indigenous communities in Elizabeth and . Maintenance work information for DCJ Housing tenants eRepair An online service for DCJ tenants to lodge non-urgent home maintenance requests Home modification request DCJ assists eligible tenants and approved applicants to modify their home to help them live independently Maintenance and home alterations 1,500 projects. We work closely with the property owners to ensure these properties are maintained in good repair and fit for you to live in. Housing Secretary Michael Gove said making it mandatory to hold qualifications will improve standards across the sector following the death of two-year-old Awaab Ishak from black mould. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. The smart batteries have a combined energy storage capacity of 1280 kilowatt hours (kWh). NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. Contract region. This is a binding contract under the Residential Tenancies Act 2010, so please read all terms and conditions carefully. Contract number. 7061001. 5Counterpoint Community Services INC and South Sydney Community Aid, No. endstream endobj startxref Having the job reference number will make it easier to make a follow up call to the Maintenance Line. To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities.
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