", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. It sounds like you have a history of being trustworthy! You will gain hands on experience in cooking and preparing Panda favorites for our guests. Shift Leader - 687. Jayjay463 PLUS. Free meals while working at Panda You've shared activities that give the interviewer more insight into your personality. 12 no flies You must create your own answers, and be prepared for any interview question in any interview. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. 1. bank desposit daily Consider improving your answer by talking about any steps you'd take before calling HR. Job Description Indeed.com. Shift Leader. Talk to the interviewer about any areas of training that you feel you may be lacking. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. ", "I held the position of Training Coordinator for 2 years at our center. "I have taken Food Safety Level I, II and III. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. When factoring in bonuses and additional compensation, a . It can show teamwork, but it may not be the most honest thing to do. Shift Lead Qualifications. Challenge also appreciate one another. You're right - communication is key to being a successful leader. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Example: I am an avid sports fan who loves spending time with my family. Share one or two examples of how youve excelled in similar environments in the past. Workspace is restricted and employees are generally expected to remain standing for long periods of time. You can strengthen this answer by talking about how you handle a setback. Assure the interviewer that you can meet their customer service standards. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. Module 1 Panda Express PIC Test. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. A good leader takes the initiative, listens and communicates well with others. Test. I am looking forward to apply these skills and my . I'd like to work for an organization that takes quality and service as seriously as you do. The "Most Likely Range" represents values that exist . State a fault required for the role but not a dealbreaker if you dont have it. Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. Pleasant, IN. The interviewer would like to hear about a time that you led a team, with a positive outcome. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Everyone handles the stress and disappointment of setbacks differently. Opens new tab. Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. Building a conversational environment for our team & listen. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. We do not have advertisements on our pages but we do try to make money through paid-memberships. Flashcards. I am excited to take on a team lead role again. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). Created by. ", "I've had many years of customer service. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. What can I do in order to get up to speed quickly? In those instances, honesty isn't always the best policy. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. Job Details. Be recognized as a world leader in people development to become loved by our guests. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. (9) I am upset. standingeagle1. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. standingeagle1. Explain your answer. izzy_garza. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. - How long has this role been vacant? Cdc. It required a lot of patience, but it helped me to recognize my leadership potential. Finally, reassure the interviewer you have the right skills. Our interview questions and answers do not represent any organization, school, or company on our site. All in all, it was worth it to speak up. (16) Katrina Vasquez. Luckily the restaurant next door had it and I was able to get it for the customer. Can you tell us about your previous work experience? Is the service always consistently good? This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Shift Leaders must be able to handle stressful situations and remain calm under pressure. If you have experience leading a team, describe what made you successful in that role. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Hmong Innovating Politics; Activity. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Dont wear too much jewelry and if you have long hair wear it back. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. Jersey City, NJ. "I have handled very challenging customers in my previous roles and can remain professional through all situations. I love to see others succeed and help them do so. Panda Express Hiring Process does a background check on potential employees. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Panda Express Hourly (. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." Do you rely on past experiences? They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. (5) The service has been sporadic. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. How would you measure my success and what could I do to meet your expectations? ", "I consider myself honest, trustworthy, and responsible. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. . Panda Shift Lead. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. ", "I would describe my customer service skills as consistent, positive, and energetic. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . How would you deal with a difficult customer? proactive, respect win-win, great operations, growth, giving. Do you pause to evaluate what happened, make adjustments, and try again? Table Games Shift Manager. Email *. Average salary for Panda Express Shift Leader in Austin: $36,820. You will support in creating a vibrant and welcoming environment for our guests. It started to rain and he was worried, as he did not have an umbrella. The biggest success factor I believe is communication. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Education and Experience: Some high school. Created by. ", "Yes, I use Facebook and Twitter regularly. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. "I spend a lot of my free time volunteering at the local animal shelter. You will gain hands on experience in cooking and preparing Panda favorites for our guests. I took charge for two weeks, and the experience was quite positive! COVID update: Panda Express has updated their hours, takeout & delivery options. "Our company had a contest . Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. . Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . As far as callouts, I called out one day due to an injury outside of work.". As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. I am comfortable with these types of tasks. Come to us in your pursuit of success. 6.cash pull- dont exceed $600 7 sewage isnt clogged or backed up On-Going Career & Leadership Development $18 to $24 Hourly. If I could further my education in any way, I would choose to take courses in leadership and management. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. 401K with company match Dates shown above are approximate. Panda Restaurant Group, Inc is an Equal Opportunity Employer. Finally, share the Result and how you contributed to the successful outcome.". You've answered in a way that shows your desire to help your team while also meeting customer needs. 6 sanitizer is available 200-300ppm They say that you have a great focus on family, embracing diversity, and helping people to see their potential. One recent example was when we had a kitchen fire in my previous place of employment. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Perhaps you go with a gut feeling. This sounds like an example you can expand on. Great Compensation Package and Bonus Opportunity Save my name, email, and website in this browser for the next time I comment. 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. If you are Food Safety Certified, be sure to bring that certification with you to your interview. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. You can improve this answer by talking about your rate of accuracy with cash handling and deposits. Describe the specific Task you were supposed to accomplish. Full-time. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. ", "This too depends on the situation. What is top of mind when it comes to filling this role? After you do your research on the company, write down some questions that came up for you. To bring our 2020 vision alive & in action. 8. funds properly stored In safe, 4 Temperature The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. Next match the skills required for the job to your own skillset. This can help you identify areas where your team members need additional training or support. We value diversity in all forms and know the strength it brings. Paid Training to prepare you for success 11 no rodents If you want to ace your upcoming interview, practice with our topical-based interview question sets. Share the role you play and your contribution as well as what you enjoy about it. ", "Yes, to an extent. (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. Know Your Worth. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. Ultimately, a top shift leader should be . Pay Range: $17.50 - $24.50 / Hour *. We're committed to being your source for expert career guidance. Prefer some Operations experience. Panda Express Interview Questions and Answers. Other than that, I am available. Panda Express Assistant Manager jobs - indeed.com. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? 401K with company match If possible, let the interviewer know you can work on weekends and/or holidays. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. ", "Management always has projects for the Center Leadership Team to address. I had already learned how to work well with others, so I just applied those same principles to leading a team.. ", "I love to read in my free time and spend as much time as I can doing that. Are you resourceful when it comes to resolving customer issues? The night was successful, and my tips were a great reward! I am a quick learner. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. As a Shift Lead for our team, you will have the opportunity to embrace a central role . The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. 2. safe count- safe wizard Did training take place in person, virtually, or through both avenues? They also offer competitive wages.". Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. 5. closed register drawer (2) Read her letter below. Talk to the interviewer about a time when you have dealt with this type of situation. Our date tracking prior to 2019 was not accurately kept. Cleanliness is especially important in the hospitality/food industry. You can use your ability to explain complex processes and procedures to train new employees effectively. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. Will it help you hone specific skills or provide expertise in new areas? ", "I would like to see a long-term fit with Panda Express. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Is the overall food/ingredient quality better than their top competitors? You will gain valuable skills managing store operations and leading the team during the shift. The restaurant is clean both inside and outside. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. What Does a Wawa Customer Service Associate Do? My supervisor and co-workers will attest to my clear and concise communication skills. Honesty and integrity are valued by all employers. Be recognized as a world leader in people & development to be loved by our guests. This is an answer you can build on. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. ", "I have researched Panda Express a great deal, before coming in today. Module 1 Panda Express PIC Test. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. You can make your answer more memorable by being more specific. I have been responsible for both disciplining and terminating employees. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. Share some of your strengths to show you have qualities in both categories. Panda Express Colorado Springs, CO. 11 terms. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. Share details about how you communicated with your team to help them understand the goal and their unique roles. Education and Experience: * Some high school. Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). Assure the interviewer that you are trustworthy and honest. Click the links below to learn more about E-Verify. Panda Express. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Sign up. Be recognized as a world leader in people development to become loved by our guest. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. standingeagle1. 1. inventory About This Job. Not only that, but the menu prices are very competitive.". Additionally, the company may offer bonuses or other incentives to employees based on performance. You can also refer to any positive employment references. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. Learn. Match. Because I am a strong communicator, I can diffuse most situations. Thank you so much for your interest in joining our In Person Open House Interview Day. Great job! Interview questions and answer examples and any other content may be used else where on the site. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. Panda Express Hourly. (1) Katrina wrote her cellular phone service provider a letter. Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees.
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